What makes Five Star Property Management different from other management companies?
We specialize in Pocatello/Chubbuck. Focusing on a smaller geographical area allows us to pay better attention to the properties we manage and provide better service. Our time is spent on the important details, not on commuting to distant properties. It is easy for residents to contact us and make payments at our convenient office location.
We are a full-time property management company. We are not a regional branch, or a real estate sales office with a management division to generate listings. Our staff is readily available to provide customer service and deal with emergencies in a timely fashion. We manage your investment FULL-TIME and pay close attention to each of our properties.
We offer a simple, straightforward fee structure. There are no extra placement and renewal fees, marked-up maintenance, or other hidden charges. Our management fees are calculated as a percentage of rental income and there are no monthly minimums, so you don’t pay when a property is vacant. We only get paid when you get paid, and we don’t profit from turnover or vacancy.
We GET RESULTS. We know how to successfully promote and lease rental properties. We leverage technology. We have excellent relationships with quality vendors and service providers. We are meticulous in our accounting, and we manage your asset efficiently. Our professional, well-trained staff is focused on a long-term partnership and treats your property like our own.
Please take a moment to tell us what you think about our rental properties, our employees, our website, or our services. Is there someone who has been especially helpful to you? Is there anything we can improve? Your feedback is important to us and we welcome your comments and suggestions that will help us serve you better.