Meet Our Team

 

Our friendly and qualified staff are here to give you the highest level of service.  Learn more about our Five Star team members.

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Kevin

Property Services Manager

Kevin has been a valued member of the Five Star Team since April of 2015. As the Property Services Manager he is amazing at utilizing and leveraging technology to ensure we offer the best service to our clients. He uses his master level customer service skills to develop and maintain great relationships with our Vendors, Owners and Residents. Kevin’s other skills include professional fluffy animal petting (excluding big cats and bears), and turning invisible if no one is watching. Kevin truly portrays the qualities of his favorite animal, the polar bear, who is big, drinks too much Coke, and is one of nature’s friendliest animals. He finds great delight in sharing the BEST dad-jokes with the entire team, regardless of the grumbling received!

Daysha

Daysha

Client Services Manager

Daysha was born and raised in Pocatello and is deeply rooted in the Pocatello Community. She spent three years as a Bengal Dancer at Idaho State University, where she graduated with a Bachelor’s Degree in Marketing and Management and is now pursuing her Master’s Degree. As the Client Service Manager, her customer service skills and attention to detail set her above the rest. She enjoys four wheeling, archery shooting, photography, and all outdoor activities. Daysha loves spending summer weekends soaking up the sun with her family, friends and dogs.

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Katie

Accounting Services Supervisor

Katie was born in Pocatello but grew up in Idaho Falls and Boise. She has been with Five Star since February of 2019. She moved back to the Pocatello area to be with family and enjoys spending a lot of time going on fun adventures with them. She is always willing to answer any questions that come up. She has a thirst for knowledge and tries to absorb it like a sponge. She is very good at handling stressful situations with kindness and a calm demeanor.  Her hobbies include baking, playing with her dogs, crafting, and traveling as much as possible. 

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Trent

Property Services Coordinator

Phone extension 112
Trent was born in Idaho and moved to Oregon soon after. He moved back to Pocatello in 2007, and has loved living here ever since. Trent is a student at Idaho State University pursuing a degree in Accounting. Trent loves to be active. He enjoys playing tennis and basketball. He also loves to be outside in the beautiful mountains of Idaho.
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Julee

Client Services Coordinator

Phone extension 104
Before joining Five Star, Julee worked in the fitness industry for over 15 years. She earned her Bachelor’s degree in Dietetics and Health Education. Julee finds delight in boating, hiking, trying exotic foods, reading, movies, and golfing. She dabbles in magic and her favorite color is glitter. Her free-spirited outlook and joy of living are contagious to all those around her.
Kylee

Kylee

Property Services Coordinator

Phone extension 110
Kylee was born and raised in Idaho and moved to Pocatello in 2017. Since then, she has enjoyed the beautiful landscape with her husband and friends. She is always going above and beyond to make sure the customer service experience is top-notch for our residents, vendors and owners. She loves singing, learning new things, and taking care of her fur babies. Kylee travels frequently to Bear Lake to visit family and hopes to experience the beauty of other places in her later years.
Rob

Rob

Property Services Coordinator

Phone extension 103                                                                                                                                                                                      Rob is currently attending Idaho State University pursuing a degree in Accounting. He has a strong dedication and drive to provide a positive experience  to our clients, even in difficult situations. He enjoys spending time playing Frisbee golf and enjoying all outdoor activities our area has to offer!  His attention to detail and problem solving skills offer elevated customer service when helping to troubleshoot or resolve your maintenance needs. 

Grant

Grant

Accounting Services Coordinator

Phone extension 111                                                                                                                                                                                      Grant is a Pocatello native who enjoys being outside when the temperature is just right. He is fond of skiing and other winter activities. In the summer, Grant enjoys mountain biking on shady trails and air conditioning. Grant has a creative mind and an aptitude for computers and math.  He enjoys learning new things, and loves to keep up on the latest technology in the world.

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Christopher

Client Services Coordinator

Phone extension 113
Christopher was born and raised in the Bay Area, California. He officially made the move to Pocatello, Idaho in 2019 and loves to call Idaho home. When he is not at work, he enjoys playing with his two dogs, watching Harry Potter and growing his collection as a Disney Fanatic! He is ambitious with his goals and excited to help in any way needed.
Mike

Mike

Client Services Coordinator

Phone extension 118                                                                                                                                                                                      Mike is a highly skilled professional known for his customer-centric approach, reliability, forward-thinking, and creative problem-solving abilities. With a strong background in real estate, he successfully owned and managed a thriving real estate firm in another state where he showcased his ambition and determination. Beyond his professional accomplishments, Mike takes great pride in having raised a happy family. In his free time, he enjoys engaging in thrilling activities like skydiving and riding ATVs in the mountains. He also enjoys exploring new places through travel and dining in various restaurants. Mike finds immense satisfaction in his work, particularly in the dynamic nature of the real estate market, which has been an integral part of his life journey. 

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Brittany

Client Services Coordinator

Phone extension 119                                                                                                                                                                                      Meet Brittany, a dynamic individual with a versatile skill set and a heart dedicated to serving her community. With a knack for time management, problem-solving, creativity, and organization, Brittany had proven herself as a force to be reckoned with. Her achievements include orchestrating impactful community events and contributing to fundraising initiatives for Make-A-Wish Idaho. As a devoted single mother to a remarkable young boy, Brittany fearlessly embraces the trials of parenthood. Beyond her commitments, Brittany enjoys event planning, outdoor adventures, DIY projects, and creating precious memories with her son. Her passion shines brightest when she witnesses new residents’ joy as they embark on a fresh chapter. Brittany’s determination, community spirit, and unwavering dedication make her an inspiring asset to any endeavor she undertakes. 

 

Josh

Josh

Property Services Coordinator

Phone extension 107                                                                                                                                                                          Introducing Josh, a captivating fusion of science fiction, gaming, a love for the enchanting voice of Mariah Carey, and the heart-pounding world of automotive wonders. With years of customer service experience, his stellar charm forges lasting connections with Vendors, Residents, and Owners. Prepare for an enthralling cosmic adventure guided by the radiant personality of the one and only Josh!

Zach

Zach

Accounting Services Coordinator

Phone extension 117                                                                                                                                                                                      Zach is a motivated individual with a knack for quickly learning new things and a helpful attitude. He has achieved significant milestones, including competing at the state level in the 300-meter hurdles and completing a church mission. Zach’s passion for mountain biking fuels his hobbies, where he enjoys riding, working on his bike, and expanding his knowledge. Additionally, he takes pride in his fulfilling marriage to his best friend and their adorable pup, Toby.

Kennedy

Kennedy

Client Services Coordinator

Phone Extension 116                                                                                                                                                                                      Meet Kennedy, a lively individual with a love for both sports and the arts. You can often find her spinning circles on the basketball court or clay on a potter’s wheel. She indulges in her enjoyment of basketball and pottery as much as possible. She also enjoys kayaking, boating, and nurturing her green thumb as a devoted “plant lady.” Kennedy finds joy in assisting others in finding their perfect living spaces and excels in ensuring every detail, from marketing photos to transactions, is meticulously executed. Her passion for life and dedication to excellence are evident in all her endeavors.

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McCall

Client Services Coordinator

Phone extension 108                                                                                                                                                                        Introducing McCall, a determined and connected individual from Pocatello, renowned for her understanding and listening skills. With three state champion titles and two national cheerleading titles under her belt, McCall is no stranger to success. When not cheering or studying, she finds joy in outdoor adventures and quality time with loved ones. Driven by a passion for productivity, McCall excels in completing tasks efficiently and is poised to leave a lasting impact wherever she goes.

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Kassidy

Client Services Coordinator

Phone extension 119                                                                                                                                                                          Introducing Kassidy, a goal-driven individual with a knack for organization. She is pursuing a dual degree in Marketing and Finance at Idaho State University. Beyond academia, she channels her passion into competing on the Idaho State University Rodeo Team. When the opportunity arises, she finds enjoyment in traveling and outdoor exploration. Kassidy thrives in a client-centric environment where she finds fulfillment in utilizing her top-tier problem-solving skills.

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Rachel

Property Services Coordinator

Phone extension 109                                                                                                                                                                                    Meet Rachel, a true gem who is dedicated and compassionate and someone you want in your corner. Rachel’s got the magical touch when it comes to keeping things organized and bringing out the best in her team. When Rachel’s not busy being a superhero, you can find her serenading the world with her piano and ukulele skills or soaking up nature’s beauty outdoors. You can always count on her efficiency, open communication, and heart of gold.

Sarah

Sarah

Property Services Coordinator

Phone extension 111                                                                                                                                                                                      Meet Sarah, a dynamic individual hailing from Aberdeen, Washington, who was shaped by the vibrant culture of Sacramento, California. She’s a problem-solving whiz with a knack for learning on the fly and a heart for teamwork. Sarah’s knack for critical thinking has earned her recognition for exemplary customer service. When she’s not conquering the professional world, you will find Sarah out in the wild, ATV riding, fishing, or camping with her beloved pooch, Dixie. Always ready to lend a helping hand, Sarah’s all about making a positive impact.

Isabella

Isabella

Client Services Coordinator

Phone extension 120                                                                                                                                                                                    Meet Isabella, a small-town girl with big dreams! Isabella is charging full steam ahead toward her degree in Marketing and Finance at Idaho State University. She isn’t just about hitting the books; she’s a powerhouse of positivity and prioritization. Some of her achievements include wrestling at the state level and receiving the prestigious CAMP Scholarship at ISU. When she’s not conquering the world, you’ll find her vibing to her favorite tunes, painting, snowboarding, or cherishing moments spent with her loved ones. Now, Isabella’s bringing her infectious energy and diverse skills to the Five Star Team. Get ready for some serious spark and spirit because Isabella’s here to make magic happen!

Cole

Cole

Accounting Services Coordinator

Phone extension 106                                                                                                                                                                                    Meet Cole! He’s not just your average Accounting major. He’s got a real knack for numbers and problem-solving that has taken him all the way from Tallahassee, Florida, to the heart of Pocatello. When he is not diving into his studies at Idaho State University, you’ll probably find him ruling the pickleball courts or getting lost in the pages of a good book. With his sharp mind and friendly demeanor, Cole is all about delivering top-notch services with a smile.

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Dannis

Owner

Dannis received his degree in Business Finance from the University of Utah, where he was chosen by the dean as the outstanding finance scholar for his graduating year. He is passionate about business development and is constantly looking for new ways to help the office run more productively. Dannis lists real estate investing as one of his favorite hobbies, along with downhill skiing, mountain biking, and being in the great outdoors.

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Heidi

Founder, Owner

Heidi has managed rental property since 1998. She founded Five Star Property Management in 2004 and has a bachelor’s degree from Idaho State University. Heidi has an eye for detail and is especially happy when she gets the opportunity to fix up and improve properties. Heidi is always up for an adventure and loves to travel and explore the world with Dannis and their two sons.
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