Multi-Family Property Management

Are you looking for professional support for your multi-family property in Pocatello or Chubbuck, Idaho?

If you are, look no further than Five Star Property Management, LLC

Choosing us as your property management company guarantees that your vacancies will be reduced, rent collection will be prompt, resident screening will be conducted properly, and your property maintenance services will be consistent and performed excellently.

Based in Pocatello, Idaho, Five Star Property Management, LLC handles single-family homes, townhomes, condos, apartments, and homeowner’s associations in Pocatello and Chubbuck. For clients with multi-family properties, our services are indispensable.

Our local expertise and trusted skills are the pillars of our professional team. We are client-focused and offer superior services. We have narrowed our concentration on a smaller area to ensure that we can be attentive to the properties we manage.

Call us today at 208-234-4447 or directly email us at We’ll make sure you’ll attain peace of mind and forgo all the stresses of self-managing multi-family properties. You deserve to enjoy the maximum return on your investment properties!

Our Multi-Family Property Management Services

Even handling a single rental unit is enough of a challenge for a property owner. If you’re self-managing multi-family properties, juggling these tasks can consume all your time and may require other sacrifices. These sacrifices might ultimately affect the success of your business. 

If you partner with Five Star Property Management, you can trust our proven management experience. We guarantee smooth operations and optimal income. Here are some of the services you’ll be enjoying: 


Marketing of Your Rental Property

Managing multi-family units in Pocatello/Chubbuck, Idaho requires strong marketing skills and plenty of resources. Having a higher number of residents also means there’s an influx of people moving in and out. In comparison to a single unit, where you can easily determine that a resident’s lease is set to expire, multi-family properties require more attention.

We always check market trends and determine the optimal rent price for your units. After this, we market intensively and make ourselves available for property showings where we can interact with prospective residents in person. 


Applicant Screening Process

In a multi-family property setting in Pocatello/Chubbuck, Idaho, detailed applicant screening is vital. This is to curb lease violations and illegal acts. Our team is very selective, and only reputable renters will occupy your multi-family units. We require previous landlord references, verify employment information, review criminal background and check credit reports.

We will conduct this in an efficient manner, since we don’t want to lose time and prospective residents to the competition. At the same time, we are careful and will not skip procedures. Our experience guarantees that we don’t waste our resources while screening residents. This is one service that self-managing landlords can benefit from considering the level of detail and the bulk of applications expected from multi-family properties.


Rent Collection

A systematic rent collection procedure is necessary for your Pocatello/Chubbuck, Idaho multi-family units. Five Star Property Management has brilliant rent collection methods that offer convenience for all parties. 

Renters can opt to pay their rent via mail, online or office delivery. For any payment delays, we promptly send notice reminders. We always have our clients’ best interests in mind, since the only way to generate maximum return is to collect rent efficiently. We make sure that renters understand the leasing conditions and we firmly enforce policies on late or missed payments.


Property Repairs & Maintenance

Another important service that self-managing landlords in Pocatello/Chubbuck can benefit from is our property repairs & maintenance. Multi-family properties mean a horde of maintenance requests, and our professional team can meet that need. 

We conduct move-in and move-out inspections, drive-by inspections and requested inspections to ensure the multi-family units are in outstanding condition. You can count on us to respond quickly, especially during any emergency cases. If repairs are needed, we have our close network of licensed contractors ready to fix problems. We will also collect the refund for damages caused by tenant negligence. Our goal is to save you from spending more by being alert and highly attentive to your multi-family property.


Detailed Financial Reporting

Five Star Property Management provides our clients with full access to an online owner’s portal. This allows property owners to see an overview of their multi-family property’s performance. You can find monthly financial statements, uploaded invoices and bill receipts. You’ll also be able to check leasing agreements to examine more details.

Why Choose Five Star Property Management?

As a self-managing landlord who wants to ease the burdens of managing a multi-family property, your goal is full support. Our focal point is our clients, and we have the proven local expertise to deliver on our commitments.

We also closely manage your properties. Since we are not part-time real estate salespeople, our attention will not be divided and our objectives are clear-cut from the start. With a simple fee structure, we offer our clients true business support. We will not collect payment if your property remains vacant. This means we are dedicated to making your Pocatello/Chubbuck, Idaho multi-family property profitable.

Lastly, Five Star Property Management has a proven record in the property management industry. We’ve cultivated a strong network of excellent contractors and quality vendors. Our vision is long-term. We’re aiming for long-term partnerships where we create a win-win environment that will benefit all parties. 

We look forward to working with you!

Ready to Learn More?

We know that you deserve Five Star service when it comes to your rental. Please contact us today and find out why renters and investors choose Five Star Property Management.

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