Meet Our Team

 

Our friendly and qualified staff are here to give you the highest level of service.  Learn more about our Five Star team members.

@CS Branch Inside

Client Services Department

The Client Services Department at Five Star Property Management is a vibrant, people-focused branch that brings together a dynamic mix of skills, experiences, and passions. United by a shared commitment to excellence, connection, and integrity, this team serves as the heart of Five Star’s communication and client experience. They ensure that every client, resident, and vendor feels valued through exceptional service, thoughtful problem-solving, and genuine care in every interaction. From competitive dancers and rodeo athletes to creative artists, scholars, and outdoor enthusiasts, each team member brings a unique energy and perspective that enriches the department’s culture. Their collective strengths span across organization, marketing, client relations, and strategic thinking—balancing creativity with precision to deliver consistent results. Above all, their dedication to helping others drives every decision, creating trust and lasting relationships within the community. Outside of work, the department thrives on adventure, creativity, and connection. You’ll find them four-wheeling through Idaho trails, kayaking on mountain lakes, hiking new paths, or expressing their creativity through pottery, photography, crafting, and more. Their passion for learning, growth, and teamwork extends far beyond the workplace, reflecting a genuine enthusiasm for life and people. Rooted in community and driven by growth, the Client Services branch embodies the true spirit of Five Star—creating not just homes, but exceptional experiences built on care, connection, and excellence.


@AS Department

Accounting Services Department

The Accounting Department at Five Star is a dynamic branch of individuals who bring together a diverse blend of skills, backgrounds, and passions. United by a shared commitment to learning, collaboration, and excellence, this department excels at problem-solving while maintaining a calm, friendly, and helpful demeanor. From state-level competitors in athletics and music to creative minds who thrive on storytelling, baking, and crafting, each member adds a unique flair to the department's culture. Whether it’s handling stressful situations with grace, picking up new systems quickly, or delivering top-notch service with a smile, the team is always ready to support one another and the broader Five Star mission. Their enthusiasm extends beyond the office, with hobbies that range from mountain biking and ultimate frisbee to roller skating and disc golf. A love for family, adventure, and continuous growth binds them together and enriches their work. Several members are actively pursuing accounting degrees, bringing fresh academic insight into daily operations. Altogether, the department is a well-rounded, dependable, and approachable group committed to excellence and connection.


Occupied Maintenance Department

The Occupied Maintenance Department at Five Star Property Management is a dynamic, hands-on branch dedicated to delivering exceptional service and dependable solutions. With a shared passion for problem-solving, teamwork, and care, this group ensures that every resident’s home remains safe, comfortable, and well-maintained. From detail-oriented organizers to energetic go-getters, each member brings a unique blend of skill and heart to the department. They pride themselves on responding quickly, communicating clearly, and providing high-quality service with a smile—whether assisting residents, coordinating with vendors, or supporting property owners. Outside of work, the branch’s interests are as diverse as their talents. You’ll find them singing, painting, snowboarding, rock climbing, dirt biking, and exploring Idaho’s outdoors. Some are student leaders and athletes, others lifelong learners and adventurers—all driven by the same goal: to make a difference in people’s daily lives. Together, the Occupied Maintenance Department reflects the spirit of Five Star—reliable, hardworking, and genuinely dedicated to helping others feel at home.


Vacant Maintenance Department

The Vacant Maintenance Department at Five Star Property Management is a powerhouse of expertise, innovation, and personality. This team ensures every property is prepared efficiently, beautifully, and ready to welcome its next residents with Five Star quality. Blending technical skill with outstanding customer service, the team leverages technology, communication, and creativity to deliver seamless property turnovers. Their attention to detail and commitment to excellence ensure that every space feels like home from the moment the door opens. Known for their professionalism, humor, and heart, the department brings both reliability and personality to their work. Whether coordinating with vendors, perfecting a final walkthrough, or sharing a good laugh, they balance hard work with genuine camaraderie—creating a positive and productive environment for all. Together, the Vacant Maintenance Department embodies Five Star’s values of service, connection, and care—transforming vacant spaces into exceptional homes.


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Dannis

Owner

Dannis received his degree in Business Finance from the University of Utah, where he was chosen by the dean as the outstanding finance scholar for his graduating year. He is passionate about business development and is constantly looking for new ways to help the office run more productively. Dannis lists real estate investing as one of his favorite hobbies, along with downhill skiing, mountain biking, and being in the great outdoors.

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Heidi

Founder, Owner

Heidi has managed rental property since 1998. She founded Five Star Property Management in 2004 and has a bachelor’s degree from Idaho State University. Heidi has an eye for detail and is especially happy when she gets the opportunity to fix up and improve properties. Heidi is always up for an adventure and loves to travel and explore the world with Dannis and their two sons.
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