Our Five Star Service

Five Star Property Management is Pocatello's Premier Property Manager


Aggressively market and advertise your property. We follow up with inquiries and understand market conditions. We have negotiated exclusive contracts with local advertising providers to ensure that you get the most bang for your advertising buck.


Frequently pre-lease units by showing the properties in person. Rental prospects are accompanied by a member of our staff to showings as soon as notice is given. This allows Five Star to lease the unit to the next residents before the current ones even move out. These in person showings greatly increase the customer experience and reduce vacancies. They allow us to gather important feedback, answer questions, and protect your investment from damage or neglect. Additionally, we also leverage technology to schedule all showings and allow prescreened prospects to view properties that are vacant and ready to be moved into on their own. This service has been well received and caters to the preferences of tech savvy residents.


Rigorously screen applicants. Next to getting the right property manager, getting the right tenant is the key to a successful property management experience. We make every effort to find great residents who will pay rent on time and take good care of your property. While questionable tenants tend to avoid property managers because of required background checks, prospective tenants with solid backgrounds often prefer to work with qualified property managers in order to have an effective, professional leasing experience.

Lease Agreement

Lease your property quickly and effectively. We have a proven track record for low vacancy. We provide detailed lease agreements that comply with state law.


Collect rents, fees and sufficient security deposits. We are diligent about collecting rent timely. We follow a strict set of guidelines for each tenant to ensure they fulfill the lease terms they’ve agreed to. Our collection processes are professional, but tough. All problems are handled promptly and tactfully. This gives your property a positive reputation with tenants and neighbors.


Coordinate property repairs and maintenance to keep the property looking its best and running smoothly. We handle dreaded late night phone calls so you don’t have to. We have a relationship with many experienced, independent contractors. Our preferred vendor relationships save you time and money and ensure the repairs are done in a professional manner.


Perform thorough property inspections and keep detailed inspection records.


Provide accounting services that include bill payment as well as income and expense reports. Our state of the art property management software allows us to meticulously manage your financials.


Get our owners their money as quickly as possible. Monthly disbursements are made directly via ACH wire transfers into your account. We will send your monthly statement and transmit the disbursement electronically.


Offer professional advice. We can help you understand the correct rent amount to expect for your property. This minimizes your vacancy time and saves you advertising dollars. Consulting with us prior to purchasing a new investment property can give you valuable insight.

Ready to Learn More?

We know that you deserve Five Star service when it comes to your rental. Please contact us today and find out why renters and investors choose Five Star Property Management.

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