Five Star Property Management, LLC  is Pocatello’s Premier Property Manager for Single Family Homes, Townhouses, Condos, Apartments and Homeowner’s Associations.

When you choose us as your property managers we:

• Aggressively market and advertise your property.  We follow up with inquiries and understand market conditions.  We have negotiated exclusive contracts with local advertising providers to ensure that you get the most bang for your advertising buck.
• Show the property PROPERLY.  Rental prospects are accompanied by a member of our staff when viewing properties.  This allows us to gather important feedback, answer questions, and protect your investment from damage or neglect.
• Rigorously screen applicants.  Next to getting the right property manager, getting the right tenant is the key to a successful property management experience.  We make every effort to find great residents who will pay rent on time and take good care of your property.  While questionable tenants tend to avoid property managers because of required background checks, prospective tenants with solid backgrounds often prefer to work with qualified property managers in order to have an effective, professional leasing experience.
• Lease your property quickly and effectively.   We have a proven track record for low vacancy.  We provide detailed lease agreements that comply with state law.
• Collect rents, fees and sufficient security deposits.  We are diligent about collecting rent timely.  We follow a strict set of guidelines for each tenant to ensure they fulfill the lease terms they’ve agreed to.  Our collection processes are professional, but tough.  All problems are handled promptly and tactfully.  This gives your property a positive reputation with tenants and neighbors.
• Coordinate property repairs and maintenance to keep the property looking its best and running smoothly.  We handle dreaded late night phone calls so you don’t have to.  We have a relationship with many experienced, independent contractors.  Our preferred vendor relationships save you time and money and ensure the repairs are done in a professional manner.
• Perform thorough property inspections and keep detailed inspection records.
• Provide accounting services that include bill payment as well as income and expense reports.  Our state of the art property management software allows us to meticulously manage your financials.
• Get our owners their money as quickly as possible.  Monthly disbursements are made directly via ACH wire transfers into your account.  You will always receive your monthly statement and disbursement on or before the 11th of each month.
• Offer professional advice.  We can help you understand the correct rent amount to expect for your property.  This minimizes your vacancy time and saves you advertising dollars.   Consulting with us prior to purchasing a new investment property can give you valuable insight.

We know that you deserve Five Star service when it comes to your rental.  Please contact us today and find out why renters and investors choose Five Star Property Management.