For most questions, anyone on the team can answer it. The fastest way to get your answer is to send an email to contactus@rentfivestar.com. We strive to respond to all emails within one business day. This goes to a shared inbox for everyone on the team to answer as soon as possible. If you’re not in a position to email, you can also call us at 208-234-4447.
If you have a Maintenance Request, please utilize your Resident Web Access and submit a service issue online. If you’re not able to log in, please email a picture and an explanation to contactus@rentfivestar.com.
If you have a more specific question, please see the topics below to find the best team member to answer your question:
If you have additional questions that cannot be answered by the rest of the team or with an escalated issue, please contact the office manager.
Please take a moment to tell us what you think about our rental properties, our employees, our website, or our services. Is there someone who has been especially helpful to you? Is there anything we can improve? Your feedback is important to us and we welcome your comments and suggestions that will help us serve you better.