What Others Say
After mishaps and frustrations with another local property management company, it has been refreshing to work with an organization as professional as Five Star Property Management. Communication is excellent via both e-mail and telephone.
I have rented my house for over three years. I have always rented in the city of Pocatello and have never had the experience that I have with Five Star. Anytime that I have needed assistance there has been someone that has dealt with the problem, which has only been really two times since the time that I have rented. Wonderful company and wonderful rentals.
I have worked with Five-Star on numerous occasions and they currently manage all of my rental properties. They are the best in town. They have good relationships with vendors which allow them to get preferred pricing for repairs. My properties are never vacant for very long. They rent them quick, and to good quality tenants. I would highly recommend them to anyone looking for professional property management, or for tenants looking for a good selection of well maintained properties. In the past, I personally managed my own properties, but since I have started working with Five-Star it’s no longer worth the effort to do it myself. They provide a great service and are well worth the fee they charge for management. I couldn’t be happier!
I have been renting a house from Five Star since January 2013 and have been impressed with the customer service. My house is an older dwelling in the university district, and is a superb location for city living.
Over the past year I have had two separate minor plumbing issues which Five Star resolved very quickly after I reported the problem. I use the online rental payment service, which is very convenient. On the rare occasion that I've needed to drop by the Five Star office, the employees have been courteous and professional.
All in all, I am very pleased with this rental agency, and recommend Five Star very highly.